苦情・紛争解決
Complaint and Dispute Resolution
当社は、当社が加入している一般社団法人資産運用業協会及び同協会から業務委託を受けた特定非営利活動法人証券・金融商品あっせん相談センターを通じて、苦情・紛争の解決を図ることとしています。
特定非営利活動法人証券・金融商品あっせん相談センター(FINMAC)
電話: 0120-64-5005(フリーダイヤル)
受付時間: 平日9:00〜17:00(土日祝日・年末年始を除く)
Our Company seeks to resolve complaints and disputes through the Investment Management Association of Japan, of which we are a member, and the Financial Instruments Mediation Assistance Center (FINMAC), which has been entrusted by the Association to provide complaint and dispute resolution services.
Financial Instruments Mediation Assistance Center (FINMAC)
Phone: 0120-64-5005 (Toll-free)
Business Hours: Weekdays 9:00-17:00 (Excluding weekends, holidays, and year-end/New Year holidays)
Details: Investment Management Association Dispute Resolution Portal